"Optimal Solutions invested many hours with our admin team and bakery staff to understand the intricacies of our business & baking. They developed and created an exclusive system,
which is the heart of the day to day running of the business and is a great asset to the company.
Sonoma is the bread of choice in some of Sydney’s finest restaurants. The Sonoma Database frees up our staff from extra duties and lets us pursue our business's core goals and
concentrate on what we are good at – Baking Bread!
Optimal Solutions has helped us reach our goals and achievements in keeping us on top of our game."
Andrew Connole, CEO, and
Becky Bowcock, Office Manager,
Sonoma Baking Company
"Optimal Solutions has developed a program for us which has been an amazing help.
The program they have put in place has saved the company an enormous amount of time
which has enabled us to focus on other parts of our business. We have found dealing
with Optimal Solutions to be very easy and professional. Their service and attention to
detail has been outstanding. We would not hesitate in recommending Optimal Solutions
to anyone and would certainly be calling on them in the future if the need arises."
Dominic & Julian O’Neil,
Directors of Rollers Australia
"We came to Optimal Solutions with an idea to improve our order entry processing. After interviewing our engineers, Optimal Solutions was able to derive an algorithm to encapsulate their knowledge, significantly reducing the workload on my employees, and greatly speeding up the time to generate a quote and design. We are now able to offer a better service to our customers, with shorter lead times and a consistent design, regardless of who takes the call. Optimal Solutions was great to work with and delivered within the agreed time frame, a product that met every one of our expectations. We were so happy with Optimal Solutions that we are now working together on a second project."
Robert Waterford,
CEO Matchmaster Communications Pty Ltd
"Thank you very much for the wonderful job you have performed for us in creating and installing our new
reservations system. As you know, we came to you with a very broad and complex range of tasks that we needed as part of our
reservation system. Not only did you tirelessly work through each of the tasks that was required of the reservations system,
but you designed them as part of an extremely user friendly and efficient operating system. We are very happy with our new
reservations system and would strongly recommend your services in the future. Thanks again for a job well done. "
Grant Charlesworth,
Director of Sales and Marketing Australian Wild Escapes
"Optimal Solutions delivered an end result that surpassed expectations in that the solution
being desired had some features that I had not seen anywhere else before. I believe that with better
aesthetic design and utilising a human approach to how processes would need to be done for the end user
you would naturally end up with a better product/service.
Optimal Solutions adhered to these ideals, and
offered ideas and suggestions to make what I wanted even better, which will have me returning to them
again.
Quality, pride and timeliness are hallmarks of Optimal Solutions, and this is more than evident
in the end result that I got from them."
Tristan Huxley,
Managing Director Proxemics Pty Ltd
"Pierlite Pty Ltd (a Gerard Lighting company) has used the services of Optimal Solutions
since March 2006. During that time Michael Brettell has helped Pierlite to develop our in-house quoting package
and provided support for the same. Michael is always prompt, reliable and pleasant to deal with. Michael listens
carefully and ensures he has a solid understanding of our requirements. During our association he has proposed
many innovative solutions which have resulted in a quoting package which is user friendly and easy to maintain.
He has been willing to suggest ways to efficiently achieve a result even to his detriment.
I would not hesitate to
recommend Optimal Solutions as a software provider "
Debbie Connolly,
Systems Accountant Gerard Lighting
"We want to thank you for designing our client database software. Our database now suits
our needs and our organisation is finally able to operate at its peak. We were a little apprehensive about whether
someone could achieve what we wanted as we had two previous software designers fail in their attempts to meet our
requirements. The confidence you portrayed in our initial meetings helped ease our concerns. We were able to
communicate our specific requirements easily. You quickly picked up how our business operated and understood our
needs. The project was completed on time and matched our high demands. We look forward to working together with
you and your company in the future."
Hugh Stanley,
Director Equestrian Publishing Pty Ltd
"
Optimal Solutions exceeded all of our expectations. They worked with us to develop and
refine a brief that delivered the product we needed to manage our sales leads for our
Retirement Village. In particular, we were most impressed with the
instinctive way in which they were able to interpret our needs and address them in a practical way that
responded to the needs of our business.
We highly recommend Optimal Solutions to any other business."
Sam Witheridge,
Beauty Point Retirement Resort
"Optimal Solutions worked closely with us to understand the needs of our business and
implemented the right solution for our organisation. We were very satisfied with their approach, and would
recommend them to any prospective client."
Ciaran O'Flanagan,
Financial Controller Penrith Lakes Development Corporation
"We know that when Optimal Solutions undertakes a project, it will be completed on time,
and of a very high standard. The software Optimal Solutions have developed for us is consistently
intuitive, easy to use, and does exactly what we need."
Peter Doran,
Business Development Manager,
BlueScope Lysaght
"One of the reasons we initially chose Optimal Solutions was because they were not part
of the Gaming industry. We found they very quickly came up to speed with what was required and provided a
top notch product. Their support has been excellent, including an instance just recently that related to a
problem they weren't responsible for. Not only did they help diagnose it, and communicate with the
responsible party, but thanks to their technical expertise, they even managed to come up with a workaround
to the problem, all done under the fixed monthly support fee. They definitely went above what we expected
of them on that one!"
Greg Evans and Shane Poulsen,
Business Owners Abacus Cash Systems
"Like all good tools, we're not even aware of the software that Optimal Solutions wrote
for us. It seamlessly records our issues and reports on the information when required. Optimal Solutions
provided what we wanted, the first time. Our deadline could not afford repeated attempts at implementation,
and Optimal Solutions delivered."
Tom Sloane,
M I Associates